Check Availability
See if you're in an eligible neighborhood.
We eliminate all the hassle of Home Maintenance.
One neighborhood Home Manager. One email, call or text to our team. Consider it done.
Your Home Maintenance Membership saves you 30-50% on repairs.
Is My Neighborhood Covered?Check us out in:
Home maintenance, handled
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Preventive Maintenance Our comprehensive twice-yearly service reduces the risk of minor problems turning into major expenses. -
Dedicated Home Manager More than 80% of your home and appliance repairs handled by your Home Manager, at just $55/hour. -
Contractor Management We can't do it? We'll recommend pre-vetted contractors, and guide you through the process.
Getting Started is Easy
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Sign up for a PreFix Membership.
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Meet your dedicated Home Manager at your PreFix Home Enrollment visit.
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If you need a fix, login to PreFix Homehub, or simply text, email, or call! Most fixes for just $55/hour.
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Receive a free 30-point preventive maintenance service twice a year.
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Never deal with service windows. Book a time and we will be there.
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Got something that needs a specialist? We'll manage a pre-vetted contractor at no cost.
Membership Cost
$47/month
for 1 HVAC system home- $47 per month*. There is no contract and you are free to cancel any time.
- $55/hour for general tasks**, with most tasks completed in an hour or less.
- Any work done by our pre-vetted, specialist, contractors at lower negotiated rates
*Homes with more than one HVAC system come at a slightly higher monthly rate.
**PreFix Specialty Services pricing differs and is provided at quotation.
PreFix pays for itself
Our customers save up to $1,500 per year, not to mention 30+ hours of time.
Market
Visit + Parts
Visit + Parts
Leaking faucet
$160
$85
Clogged drain
$180
$55
Broken garbage disposal
$330
$150
Broken light switch
$185
$60
Burned out dryer heating element
$230
$130
Twice-yearly 30 point preventive maintenance service
$800
Included
Far More Than Just a Handyman.
For just $55/hour, your Home Manager can fix just about anything. Here are just a few of the services they provide:
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Handyman
Caulk shower
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Replace light fixtures
Replace faucetHandyman
- Repair towel bar/toilet paper holder
- Install cabinet hardware
- Replace doorknobs
- Caulk shower/grout caulk repair
- Replace and install light fixtures
- Repair cabinet hinges
- Mailbox repair
- Repair door weather stripping
- Repair moldings
- Mount TVs
- Replace towel racks and rods
- Install wireless cameras
- Install bike racks
- Install video doorbells
- Hang shelves/pictures
- Replace/install window blinds/shades
- Hang curtains and rods
- Small drywall repair
- Minor door adjustments
- Door/window screen repair
- Install new door locks
- Garage door seal repair/replacement
- Repair and replace outlets
- Replace GFCIs
- Install ceiling fans
- Replace faucet
- Replace garbage disposal
- Unclog slow drain
- Repair P trap
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Refrigerator
Unclog defrost drain
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Replace motherboard
Replace evaporator fan motorRefrigerator
- Clean condenser coils
- Replace door dispenser switch
- Replace door dispenser motor
- Replace door light switch
- Replace dispenser solenoid
- Replace door actuator motor
- Replace bent or broken ice crusher blades
- Replace ice bucket auger motor
- Replace water inlet valve
- Replace ice maker assembly
- Replace water filter housing
- Replace water filter
- Repair water dispenser line
- Thaw water dispenser tube
- Replace ice maker switch
- Replace light bulb
- Repair light switch
- Replace water inlet valve
- Replace light bulb
- Replace light socket
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Washer / Dryer
Replace inlet valve
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Replace lid switch assembly
Replace main control boardWasher / Dryer
- Replace heating element
- Replace dryer flame sensor
- Replace dryer igniter
- Replace dryer thermostats
- Replace dryer timer
- Replace dryer glide
- Replace dryer drive motor
- Replace dryer felt seal
- Replace dryer start switch
- Replace dryer lint filter
- Replace dryer moisture sensor
- Replace drum rollers and wheels
- Replace inlet valve
- Replace lid and door switch assembly
- Replace main control boards
- Replace dryer blower wheel
- Replace dryer thermal fuse
- Replace washer door lock and latch
- Replace washer tub seal and bearing
- Replace washer drain pump
- Replace washer balance ring
- Replace washer machine clutch
- Replace washer balance spring
- Replace door boot seal
- Replace washer drain hose
- Replace washer drive belt
- Replace washer drive pulley
- Replace washer snubber pad and ring
- Replace washer suspension rod
- Replace washer tub wear pad
- Replace washer water inlet valve
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Basic Plumbing
Replace garbage disposal
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Fix slow drain
Replace faucetBasic Plumbing
- Replace garbage disposal
- Replace faucet fixture
- Replace toilet wax ring
- Repair P trap
- Inspect hot water heater plumbing
- Replace cartridge and seals in fixtures
- Replace shower head
- Remediate clogged toilet
- Replace disposal control switch
- Install shower/tub handles
- Unclog slow drain
- Replace fill valve and flapper in toilet
- Repair/replace sink drain
- Replace food disposal
- Install hose bib (threaded type)
- Install kitchen/bathroom faucet
- Locate water meter and shutoff valve
- Electric water heater heating element replacement
- Gas water heater control box replacement
- Water heater thermocouple/thermopile replacement
- Gas water heater burner replacement
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Dishwasher
Replace main control board
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Replace inlet valve
Unclog drain valveDishwasher
- Replace main control board
- Replace inlet valve
- Unclog drain valve
- Replace touchpad
- Replace control panel
- Replace dispenser lid
- Replace detergent dispenser
- Replace dispenser actuator
- Replace door seal
- Replace pump gasket
- Replace heating element
- Test heating element for continuity
- Replace drain pump
- Replace flood switch
- Replace vent fan motor
- Replace float switch
- Replace door latch
- Replace door lock
- Replace door strike
- Replace door hinge
- Replace thermal fuse
- Dishwasher removal
- Dishwasher installation
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Oven
Replace spark ignitor
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Repair door hinges
Replace gas regulatorsOven
- Replace spark ignitor
- Clean burner orifices
- Replace temperature sensors
- Replace burner switches
- Replace burner valves
- Replace spark modules
- Repair door hinges
- Replace oven lights
- Replace control board
- Replace touchpad
- Replace grates
- Replace racks
- Replace gas regulators
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Microwave
Replace door switches
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Replace door buttons
Replace control boardMicrowave
- Installation/replacement
- Replace door switches
- Replace door buttons
- Replace magnetron
- Replace fuses
- Replace control board
- Replace touchpad
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Irrigation
Adjust sprinkler heads
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Full irrigation tune-up
Program controller settingsIrrigation
- System check for leaks and sprinkler issues
- Full spring irrigation tune-up
- Adjust misaligned sprinkler heads
- Replace broken sprinkler heads and risers
- Program controller settings for city water restrictions
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HVAC (Specialty)
Diagnose AC issues
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Clean condenser outtake
Replace thermostat and HVACHVAC (Specialty)
Delivered by the PreFIx Specialty HVAC team, or via our pre-vetted contractor partners.- Clean condenser outtake
- Replace damper
- Replace AC contactor
- Diagnose AC issues
- Analyze placement/positioning of condenser unit
- Test run capacitor
- Replace AC dual capacitor
- Replace AC capacitor
- Replace AC run capacitor
- Replace AC fan blade
- Replace thermostat
- Replace furnace pressure switch
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Painting (Specialty)
Paint Touch-ups
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Small Drywall Repair
DoorsPainting (Specialty)
Delivered by the PreFIx Specialty Painting & Drywall team, or via our pre-vetted contractor partners.- Paint Touch-ups
- Small Drywall Repair
- Doors
- Accent walls
- Standard sized bedrooms
- Interior fireplaces and masonry
- Small bathrooms
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Carpentry (Specialty)
Door replacement
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Interior trim repair
Baseboard repairCarpentry (Specialty)
Delivered by the PreFIx Specialty Carpentry team, or via our pre-vetted contractor partners.
- Interior door replacement
- Minor trim repair
- Baseboard repair
- Door trim repair
- Install dog doors
- Small drywall repair
- Exterior trim repair
- Kitchen/bathroom cabinet repair
- Repair door weather stripping
- Minor touch up paint
- Minor fence repair
- Minor deck repair
- Pre-fabricated vanity install
For repairs requiring a licensed tradesperson, like electrical, we secure negotiated rates from pre-approved contractors who get the job done quickly. We'll even manage the repair to completion so you have peace of mind that the repair is done right.
Come home to a home that works.
A semi-annual 30-point preventive maintenance service on your appliances and systems is included in your membership. Tasks include:
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Change HVAC system filters
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Clean HVAC system condenser coils
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Disinfect HVAC system condensate line
- Test smoke and carbon monoxide detectors and change batteries
- Flush sediment out of water heater
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Replace water filter in refrigerator (one free filter provided)
- Clean refrigerator condenser coil
- Confirm burners and lights work in oven and stove
- Inspect all appliance lights
- Sanitize dishwasher with natural cleaning agent
- Clean dishwasher drain and filter
- Sanitize garbage disposal
- Inspect toilets for valve leaks and replace as needed
- Unclog slow or blocked drains
- Inspect faucets for leaks and clean aerators
- Inspect exterior plumbing for proper installation
- Sanitize clothes washer with natural cleaning agent
- Clean lint out of dryer and outtake vent
- Clean clothes washer gasket
Learn more about Preventive Maintenance.
Meet Our Home Managers
Your trusted partner who gets to know you and your home, even taking care of things when you're not home.
Expert in distribution management and warehouse operations
Expert in radio and satellite communications
U.S. Army veteran with over 10 years of leadership and technical training
Maintenance technician and building engineer for both multi-family developments and large healthcare facilities
Licensed Universal EPA 608 Refrigerant Technician and Certified Pool Operator (CPO)
Over 15 years of experience as an independent contractor throughout Central Texas
Former remodeling lead at a home improvement retail and remodeling startup
Former head of construction at a full-scale home remodeling business
15 years of experience in the construction and maintenance field
Prior experience includes completion of multi-million dollar projects for leading oil and gas manufacturers
OSHA 10 certification and Silica safety certification
Ten years’ experience in facility maintenance and property management
Skilled in logistical operations and functional aesthetics
EPA Type II HVAC Certification
Over 15 years of experience in maintenance and engineering in both multi-family and commercial buildings
Former lead at nationwide hospital restoration company
Mold remediation certification and HVAC Type II Certification
3+ Years experience as territory Home Manager in the Austin market, with extensive knowledge and expertise in all home maintenance and repair scope of work
Former U.S. Navy Operations Specialist in the Combat Information Center
Former database manager maintaining Global Command Control System
Studied business abroad at the Chinese University of Hong Kong
B.A., University of Texas
Know Your Home’s Health
PreFix provides you with regular Home Health Reports so you can track what your home may need next.
- Maintain a record of all your home maintenance
- See how much money you’ve saved over time
- When you sell your home, show how it is maintained
PreFix makes owning your home hassle free.
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The technicians got busy right away. They knocked out eight items in just about three hours. Some of these tasks may seem doable for most but with my severe carpel tunnel and back issues, these things are a struggle for me. Pre-Fix handymen did the job efficiently and professionally which relieved a lot of stress on me and my family.
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I am completely satisfied with PreFix. I have referred this service to friends who are members of USAA. The service tech was prompt and courteous. He completed each task with care for the safety of my home. He even changed all the batteries in the smoke alarms! This is a wonderful program!
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Sterling was phenomenal, explaining everything about the visit and being very friendly...I’m here because of USAA, but I plan to stay a Prefix customer because of Sterling!
