Like a good neighbor, we’re always happy to help.
Meet Our Team
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Rodney Bertrand-Morine
Home Services Manager
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James Bilodeau
Founder and CEO
Experience in strategic consulting with C-Level IT and Financial Services executives
Head of Emerging Markets Finance Group at World Economic Forum
Director, Program Management and Strategy at a mid-stage Austin startup focused on electronic payments
B.A. (Honors), Brown University
MBA, University of Chicago
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Justin Braund
Director of Operations
Over 10 years of operations management experience across multiple industries
Led North American operations for the world’s largest free-floating carsharing company
Expert in team development, change management, process design, and implementation
B.A., Ohio State University
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Tate Christian
Home Services Manager
Maintenance technician and building engineer for both multi-family developments and large healthcare facilities
Licensed Universal EPA 608 Refrigerant Technician and Certified Pool Operator (CPO)
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Davie Ferguson
Customer Service Associate
Experience in customer support, contractor support, hospitality, and fraud investigations
Former support specialist in the energy and utility industry
Former investigator using customer authentication software to combat fraud and identity theft
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Juan Carlos Ferrer
Full-Stack Developer
Server architect and mobile and web services developer at Mutual Mobile
Lead developer for SCADA sensor monitoring and control solution for the industrial market
B.S., Mississippi State
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Homer Flores
Training Manager
Over 15 years of experience as an independent contractor throughout Central Texas
Former remodeling lead at a home improvement retail and remodeling startup
Former head of construction at a full-scale home remodeling business
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Jaime Godoy
Home Services Manager
Ten years’ experience in facility maintenance and property management
Skilled in logistical operations and functional aesthetics
EPA Type II HVAC Certification
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Lia Graham
Customer Service Manager
Experienced and passionate manager with an extensive history in customer service
Skilled in creating and implementing processes that drive efficiency
B.S., Texas A&M University, Kingsville
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Travis Horn
Home Services Manager
Experience with facilities management in commercial high-rise buildings
Former foreman at an Austin-based high-end residential landscaping company
EPA-licensed HVAC technician, certified in Refrigeration Machine Operations at the Turner School in New York
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Landon Kupfer
Home Services Manager
Experience in automotive and residential maintenance
Seasoned customer service professional in direct-to-consumer sales
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Calvin Larson
Contractor Specialist
Experience in property management and contractor relations
Developed and implemented property manager training materials and contractor acquisition procedures for the largest vacation rental company in the country
B.A., New Mexico State University
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David Longeuay
Home Services Manager
Ten years’ experience in residential and commercial construction, including construction management for general contractors
Led construction projects on custom homes and hotels in California, Oregon, and Nevada
Worked on hotels such as Nobu (Palo Alto) and Hoxton (Downtown Los Angeles)
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Joey Lopez
Home Services Manager
Former Armory Chief and Operations Supervisor in the U.S. Marine Corp
Former maintenance lead at an Austin-based commercial services organization
Universal EPA 608-licensed HVAC Technician, certified in Daikin and ice machine operations
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Sergio Masaya
Home Services Manager
Over 15 years of experience in maintenance and engineering in both multi-family and commercial buildings
Former lead at nationwide hospital restoration company
Mold remediation certification and HVAC Type II Certification
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Cameron McNeel
Business Development Manager
Construction superintendent for a major home builder in the highest-selling neighborhoods of Central Texas
Experience working with homeowners, contractors, and municipal inspectors
Former sergeant and squad leader in the U.S. Army, supervising the maintenance of millions of dollars of equipment
B.A., University of Texas
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Jason Miller
Home Services Manager
Experience in fabrication and precision machining
Former U.S. Navy mechanic in an A4W nuclear power plant
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MaryEllen Mills
Operations Associate
Experience in inventory and warehouse management
Worked in safety compliance for an internationally recognized semiconductor manufacturing company
B.S., Texas A&M University
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Jon Nelson
Home Services Manager
Former tank commander and personal security team leader serving in the U.S. Army for over 13 years
Former account manager in the manufacturing industry, working with some of the largest oil, gas, and aerospace companies in the world
Studied restaurant and catering management at the Art Institute of Austin
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Phil Seed
Home Services Manager
Over 30 years experience as a carpenter, joiner, and cabinet maker throughout the US and Europe
Former carpenter and restoration lead at a high-end home remodeling company
Earned a remodeling feature in Architectural Digest
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Trey Silva
Home Services Manager
Background in construction management, property management, and landscaping
Expertise in residential and commercial maintenance
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Ron Solomon
HVAC Service Manager
Ten years of residential HVAC experience plus 25 years in commercial and critical environment data centers
Expert in HVAC, refrigeration, ice machines, electronic repair, rooftop package units, air-cooled chillers, and water-cooled centrifugal chillers
A.S., Texas State Technical College; Austin Community College
Class A HVAC license with Environmental Air Conditioning and Refrigeration and Process Cooling endorsements; six NATE certifications
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Rachel Stansbury
Customer Service Associate
Experience in providing top-notch customer service with a focus on efficiency, relationship building, and customer care
Former nutrition coach for national meal plan service model
B.S., Texas Women’s University
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Chase Underwood
Home Services Manager
Former U.S. Navy Operations Specialist in the Combat Information Center
Former database manager maintaining Global Command Control System – Maritime for USS George H.W. Bush (CVN-77)
Studied business abroad at the Chinese University of Hong Kong
B.A., University of Texas
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Brooklyn Warner
Content Marketing Specialist
Experience delivering attractive and compelling digital media for the brand management industry
Former journalist covering Virginia politics, education, and culture
B.A., University of Richmond
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Zach Withers
Home Services Manager
Over 10 years of technical and sales experience in electrical, audio-visual, and smart home automation
Former Electrician’s Mate (EM) Third Class and Lighting Shop Work Center Supervisor in the U.S. Navy
Recipient of the Navy’s Good Conduct Medal, Letter of Commendation, and Engineering Sailor of the Quarter
