The home maintenance membership that saves you money.

$55 takes care of most home repairs. Really!

Check Availability

How Does it Work?

Home Manager discussing to dos in living room web

Sign up for a PreFix Membership.
We'll assign you an experienced neighborhood Home Manager.
If you need a fix just let us know. Most repairs for $55/hour.
Receive a free 30-point preventive maintenance service twice a year.
Never deal with service windows. Book a time and we will be there.
For only the most complex repairs, we manage pre-vetted contractors from start to finish.

Check Availability

See if you're in an eligible neighborhood.

Phone

Service Address Zip Code

Page will reload after checking your neighborhood coverage.

Have more questions? Pick the date and time, and we'll give you a call.

Most of your home repairs at just $55 per hour

Your dedicated PreFix Home Manager has you covered.

Dishwasher

Replace main control board
Replace inlet valve
Unclog drain valve
Read more
Dishwasher
- Replace main control board
- Replace inlet valve
- Unclog drain valve
- Replace touchpad
- Replace control panel
- Replace dispenser lid
- Replace detergent dispenser
- Replace dispenser actuator
- Replace door seal
- Replace pump gasket
- Replace heating element
- Test heating element for continuity
- Replace drain pump
- Replace flood switch
- Replace vent fan motor
- Replace float switch
- Replace door latch
- Replace door lock
- Replace door strike
- Replace door hinge
- Replace thermal fuse
- Dishwasher removal
- Dishwasher installation
Basic Plumbing

Replace garbage disposal
Fix slow drain
Replace faucet
Read more
Basic Plumbing
- Replace garbage disposal
- Replace faucet fixture
- Replace toilet wax ring
- Repair P trap
- Inspect hot water heater plumbing
- Replace cartridge and seals in fixtures
- Replace shower head
- Remediate clogged toilet
- Replace disposal control switch
- Install shower/tub handles
- Unclog slow drain
- Replace fill valve and flapper in toilet
- Repair/replace sink drain
- Replace food disposal
- Install hose bib (threaded type)
- Install kitchen/bathroom faucet
- Locate water meter and shutoff valve
- Electric water heater heating element replacement
- Gas water heater control box replacement
- Water heater thermocouple/thermopile replacement
- Gas water heater burner replacement
Washer / Dryer

Replace inlet valve
Replace lid switch assembly
Replace main control board
Read more
Washer / Dryer
- Replace heating element
- Replace dryer flame sensor
- Replace dryer igniter
- Replace dryer thermostats
- Replace dryer timer
- Replace dryer glide
- Replace dryer drive motor
- Replace dryer felt seal
- Replace dryer start switch
- Replace dryer lint filter
- Replace dryer moisture sensor
- Replace drum rollers and wheels
- Replace inlet valve
- Replace lid and door switch assembly
- Replace main control boards
- Replace dryer blower wheel
- Replace dryer thermal fuse
- Replace washer door lock and latch
- Replace washer tub seal and bearing
- Replace washer drain pump
- Replace washer balance ring
- Replace washer machine clutch
- Replace washer balance spring
- Replace door boot seal
- Replace washer drain hose
- Replace washer drive belt
- Replace washer drive pulley
- Replace washer snubber pad and ring
- Replace washer suspension rod
- Replace washer tub wear pad
- Replace washer water inlet valve
Refrigerator

Unclog defrost drain
Replace motherboard
Replace evaporator fan motor
Read more
Refrigerator
- Clean condenser coils
- Replace door dispenser switch
- Replace door dispenser motor
- Replace door light switch
- Replace dispenser solenoid
- Replace door actuator motor
- Replace bent or broken ice crusher blades
- Replace ice bucket auger motor
- Replace water inlet valve
- Replace ice maker assembly
- Replace water filter housing
- Replace water filter
- Repair water dispenser line
- Thaw water dispenser tube
- Replace ice maker switch
- Replace light bulb
- Repair light switch
- Replace water inlet valve
- Replace light bulb
- Replace light socket
Handyman

Caulk shower
Replace light fixtures
Replace faucet
Read more
Handyman
- Repair towel bar/toilet paper holder
- Install cabinet hardware
- Replace doorknobs
- Caulk shower/grout caulk repair
- Replace and install light fixtures
- Repair cabinet hinges
- Mailbox repair
- Repair door weather stripping
- Repair moldings
- Mount TVs
- Replace towel racks and rods
- Install wireless cameras
- Install bike racks
- Install video doorbells
- Hang shelves/pictures
- Replace/install window blinds/shades
- Hang curtains and rods
- Small drywall repair
- Minor door adjustments
- Door/window screen repair
- Install new door locks
- Garage door seal repair/replacement
- Repair and replace outlets
- Replace GFCIs
- Install ceiling fans
- Replace faucet
- Replace garbage disposal
- Unclog slow drain
- Repair P trap
Garage Door

Full-door replacement
Garage door tune-up
Roller replacement
Read more
Garage Door
- Garage door tune-up
- Roller replacement
- Spring replacement
- Opener replacement
- Garage door calibration
- Rail replacement
- Belt replacement
- Full-door installation
Oven

Replace spark ignitor
Repair door hinges
Replace gas regulators
Read more
Oven
- Replace spark ignitor
- Clean burner orifices
- Replace temperature sensors
- Replace burner switches
- Replace burner valves
- Replace spark modules
- Repair door hinges
- Replace oven lights
- Replace control board
- Replace touchpad
- Replace grates
- Replace racks
- Replace gas regulators
Irrigation

Adjust sprinkler heads
Full irrigation tune-up
Program controller settings
Read more
Irrigation
- System check for leaks and sprinkler issues
- Full spring irrigation tune-up
- Adjust misaligned sprinkler heads
- Replace broken sprinkler heads and risers
- Program controller settings for city water restrictions
Microwave

Replace door switches
Replace door buttons
Replace control board
Read more
Microwave
- Installation/replacement
- Replace door switches
- Replace door buttons
- Replace magnetron
- Replace fuses
- Replace control board
- Replace touchpad

See how PreFix pays for itself

Members save up to $1,500 per year, not to mention 30+ hours of time.

Market Visit + Parts

Visit + Parts

Leaking faucet

$160

$85

Clogged drain

$180

$55

Broken garbage disposal

$330

$150

Broken light switch

$185

$60

Burned out dryer heating element

$230

$130

Twice-yearly 30 point preventive maintenance service

$800+

Included

Get twice-yearly preventive maintenance visits, free

Protect your home with our comprehensive preventive maintenance program, free with PreFix membership.

See What's Included

Disinfect HVAC system condensate line
Clean HVAC system condenser coils (spring/summer cycle)
Change HVAC system filters (free filters provided †)
Test smoke and carbon monoxide detectors
Change batteries in smoke and carbon monoxide detectors (fall/winter cycle)
Flush sediment out of water heater (spring/summer cycle)
Inspect garage door for functional issues and wear and tear
Replace water filter in refrigerator (free filter provided ¶)
Clean refrigerator condenser coil (fall/winter cycle)
Confirm burners work in oven and stove
Inspect all appliance lights
Sanitize dishwasher with natural cleaning agent
Clean dishwasher drain and filter
Sanitize garbage disposal
Sanitize clothes washer with natural cleaning agent
Clean lint out of dryer and outtake vent (fall/winter cycle)
Inspect toilets for valve leaks and replace as needed
Unclog slow or blocked drains
Inspect faucets for leaks and clean aerators
Inspect exterior plumbing for proper insulation

Membership Cost

$37 / month*

For eligible USAA Member homes with 1 HVAC system

Access PreFix experts, at PreFix's amazing rates
Twice-yearly preventive maintenance visits, free
If PreFix can't do it, get free support from PreFix Contractor Management
Get PreFix partner hardware & equipment discounts
All your service history available in your PreFix HomeHub account
No contracts or long term commitments

Eligible USAA Members receive a $10 / month discount compared to PreFix standard rates, applied for your first year of PreFix.

USAA Member Testimonials

Sterling was phenomenal, explaining everything about the visit and being very friendly...I’m here because of USAA, but I plan to stay a Prefix customer because of Sterling!

Jonathan
Lewisville, TX
The list of reviewed items that the technicians evaluate is extensive, and they occasionally add more things to review given new information and industry standards. Austin, our technician, is extremely insightful and very professional, and knows his business.

Wayne and Deb
San Antonio, TX
Found out about this service through my insurance company USAA. I have been very pleased with the service that has been provided and I would highly recommend their service to anyone. The technicians super friendly and professional and explained every task thoroughly. they are punctual and on time. Great team to have in your corner.

Jesse
Houston, TX

Start your membership today

With a PreFix membership you get...

A team of home maintenance experts, including your dedicated PreFix Home Manager
Most repairs at just $55 per hour
Free, twice-yearly Preventive Maintenance
Access to PreFix Specialty HVAC, Carpentry, and Painting & Drywall (check for local coverage)
Our No Hassle Promise, and a team that is determined to earn your trust

Ready to sign up now?

If your neighborhood is covered, you're just a few steps away from putting your home on autopilot!

Get $120 off your first year as an eligible USAA Member.

First Name

Last Name

Phone

Service Address Zip Code

PreFix sends text messages related to your requests and scheduling. 📲

Opt-in to receive text messages (SMS)

We’d like to occasionally share content curated to help you take care of your home, and save time and money. 🏡

Opt-in to receive marketing communications.

Ready to Sign Up Now? Open your account and subscribe to PreFix today!

Have more questions? Pick the date and time, and we'll give you a call.

Others have asked

Q: Can you sign up for PreFix anywhere?

A: Sign up to PreFix is only available in specific zip codes in our operating metros in the United States. We currently cover extensive areas of greater Austin, Dallas, Houston, and San Antonio.

Q: How is PreFix different than a home warranty?

A: We include preventive maintenance. Home warranty companies all have exclusions around certain types of repairs and pre-existing conditions. They mainly serve as call centers for contractors who are willing to work with them at reduced rates. We’re focused on providing as much of your needed maintenance and repairs at low cost: delivered by your personal Home Manager.

Q: Do you work on appliances?

A: We complete a large variety of standard appliance repairs.

Most appliance repairs are a two-step process. Sometimes an appliance can be repaired immediately during the troubleshooting process, but if a replacement part is needed, we will schedule a follow-up service call for installation.

Note: For certain high-end appliance brands — including but not limited to Viking, Thermador, Miele, and Sub-Zero — we will likely opt to refer the job to a certified brand-specific technician via our Contractor Management Program. We believe this to be in everyone’s best interest, as it preserves the appliance’s integrity and avoids any possibility of voiding the brand’s included warranty.

Q: I already have a list of repairs that I'd like completed. Will you help me with that?

A: Absolutely. Once you sign up you'll be able to start submitting requests immediately. You can build your to-do list in PreFix HomeHub, set planned for dates, and submit requests as and when you're ready.

Q: What's your standard response time for a repair?

A: Expect to see a response to your requests from our customer support team within 1 business day. If you submit urgent Service Requests via PreFix HomeHub we should be able to respond sooner.

Q: Do you work on roofs?

A: For safety reasons, our Home Managers are not equipped to complete repairs beyond the height of 20 feet.

We would, however, be happy to coordinate with our partner contractors for roofing services that are outside of our scope of work (shingle replacement, HVAC condenser roof units, etc.).

Q: How long do I have to sign up for? Is there a contract?

A: PreFix is a monthly membership program with no minimum contract term. Cancellation will be actioned 15 days after notice is given.

Q: Is PreFix bonded and insured?

A: Absolutely! PreFix maintains comprehensive insurance in line with industry standards.

The home maintenance membership that saves you money.

How Does it Work?

Check Availability

Most of your home repairs at just $55 per hour

Dishwasher

Dishwasher

Basic Plumbing

Basic Plumbing

Washer / Dryer

Washer / Dryer

Refrigerator

Refrigerator

Handyman

Handyman

Garage Door

Garage Door

Oven

Oven

Irrigation

Irrigation

Microwave

Microwave

See how PreFix pays for itself

Get twice-yearly preventive maintenance visits, free

Membership Cost

$37 / month*

Jonathan

Wayne and Deb

Jesse

Start your membership today

Ready to sign up now?

Others have asked